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Twice I ordered two wigs and twice they charged me for two.Each time they sent me one that I did not order and no refund. I don't like the wigs they sent with a note on the invoice stating discontinued. That should be an automatic refund. They NEVER ANSWER THEIR...
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2.5
Product
I liked
  • Variety of products
I didn't like
  • Poor human hair products
  • Refund not given for items not sent
  • Wrong products delivered
#1100622
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I purchased hair from house of beauty world since July and I still haven't received my order . I ignored the bad reviews I saw and went ahead and purchased from the website since it was on sale and I applied the promo code for discount . I called the customer service a...
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#1088531
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I placed an order with this company for an item which was listed in stock only to find out after several phone calls with the company that it didn't have it in stock and that it was waiting for shipment from the manufacture. I never received a call asking if I wanted...
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1.8
#1085829
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House Of Beauty World - Worst worst worst

House Of Beauty World
#1093571
1.0
Details
I ordered facial products on Friday night and cancelled the order afterwards on the same day. They refused to cancel it that the product had already been shipped, very rude customer care lady. I shall never buy from them again!!! Never because they are my worst experience
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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House Of Beauty World - They stole my money

House Of Beauty World
#1084568
They never returned the money they owe me for a order that was cancelled and that was never received.
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House Of Beauty World - Fake products

House Of Beauty World
#1083696
2.4
Details
I purchased two bottles of sun in I believed it's not legit fake product I have purchased these product s before and there nothing like this! Don't work smell fake don't trust 'this company must sell all fake products do not recommend Australia customer.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
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Value for money
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House Of Beauty World - Prompt delivery, Great price!

House Of Beauty World
#1073255
4.9
Details
I purchased an order online, accidentally put through the order without a discount code. I emailed to ask could they refund the amount of the discount, which they did very promptly. I received my order much quicker than expected for shipping to Ireland and I am very satisfied with my experience as a customer. Thanks HOB
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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I placed an order last year in November. Almost 2 months later I emailed asking where is was and after several emails later they then informed me it was still on its way. To this day i still have not received anything, several emails later after not hearing from them...
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Anonymous
Disappointed Shopper

I agree 100%.My package arrived quickly BUT 3 of 6 items were broken and another item was missing. That was in April and I have had to dispute it with my CC since HOB is no he...

1.0
I didn't like
  • I want my products or a full refund
#1081498
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House Of Beauty World - Not satisfied
House Of Beauty World - Not satisfied
House Of Beauty World - Not satisfied
House Of Beauty World - Not satisfied
I returned two orders for exchange and give a list of what I wanted instead..... my order came yesterday from I look at the size of the box I knew something was wrong.... it's not even half of my order and some of the things I didn't order... so what happened to the...
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#1069686
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I place and order with this so call business " House of rip you off" on 5/18/2017. I paid for 3-5 day shipping. I have not even received it in 3-5 weeks. I try to call to get a refund and they are to busy screwing everyone out of their money that they cant seem to...
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1.0
I didn't like
  • I want my order hob-601360 refunded
#1066713
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House Of Beauty World - Worst Customer Service Experience 6/12/17
House Of Beauty World - Worst Customer Service Experience 6/12/17
House Of Beauty World - Worst Customer Service Experience 6/12/17
This is how my product came in the mail. It had no seal and obviously tampered with, also it had appearance of mold under the cap. This is unacceptable. Customer service said, "send us a picture," so I sent these exact pictures and they said, "there's no sign of...
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1.0
#1059843
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House Of Beauty World - Wrong Product
House Of Beauty World - Wrong Product
House Of Beauty World - Wrong Product
I ordered Clio scalp rejuvenating conditioner. I got my order and I got the rejuvenating conditioner well that's what the sticker says. The labels that should be around the jars were taking off and the order sheet has the product that O ordered but someone underlined...
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1.0
#1059527
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I purchased Motions Nourish and Care which was the picture and item advertised. I got Motions Oil sheen and conditioning spray. They told me its the item I ordered and its the same thing. I told them both have different ingredients and work different. Then they said...
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1.4
#1049401
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I ordered on April 28, 2017 have yet to see my order yet, it should only took 2 to 4 business days according to them. It is now May 12, still have not received my order. Wheres my order?
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Anonymous
Asia

Will not order again from them, you get to speak to a live person, just voice mail all day.they suck they customer service sucks. The company as a whole sucks. They suck they ...

3.0
#1046425
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