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1.5

I spent $151 on a wig that I didn't even try on because it was too dark. This company advertises they will not refund wigs - only exchanges.

I have e-mailed returns@***.com and info@***.com and they JUST IGNORE MY E-MAILS!

I have been trying to get my money or an exchange for over one month. When I call I always get voice mail. No one bothers to return my phone calls or my emails.

I don't want anyone else out there to go through what I have gone through in dealing with such poor customer service. At this point, I've had no choice but to accept the financial loss. AVOID AVOID AVOID THIS COMPANY!!!!

Reason of review: Poor customer service.

Monetary Loss: $152.

Location: 2385 W Cheltenham Ave, Philadelphia, PA 19150, USA

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