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House Of Beauty World - Worst Customer Service Experience 6/12/17
House Of Beauty World - Worst Customer Service Experience 6/12/17
House Of Beauty World - Worst Customer Service Experience 6/12/17
This is how my product came in the mail. It had no seal and obviously tampered with, also it had appearance of mold under the cap. This is unacceptable. Customer service said, "send us a picture," so I sent these exact pictures and they said, "there's no sign of...
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1.0
#1059843
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House Of Beauty World - Wrong Product
House Of Beauty World - Wrong Product
House Of Beauty World - Wrong Product
I ordered Clio scalp rejuvenating conditioner. I got my order and I got the rejuvenating conditioner well that's what the sticker says. The labels that should be around the jars were taking off and the order sheet has the product that O ordered but someone underlined...
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1.0
#1059527
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I purchased Motions Nourish and Care which was the picture and item advertised. I got Motions Oil sheen and conditioning spray. They told me its the item I ordered and its the same thing. I told them both have different ingredients and work different. Then they said...
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1.4
#1049401
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House Of Beauty World - Worst worst worst

House Of Beauty World
#1093571
1.0
Details
I ordered facial products on Friday night and cancelled the order afterwards on the same day. They refused to cancel it that the product had already been shipped, very rude customer care lady. I shall never buy from them again!!! Never because they are my worst experience
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House Of Beauty World - They stole my money

House Of Beauty World
#1084568
They never returned the money they owe me for a order that was cancelled and that was never received.
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House Of Beauty World - Fake products

House Of Beauty World
#1083696
2.4
Details
I purchased two bottles of sun in I believed it's not legit fake product I have purchased these product s before and there nothing like this! Don't work smell fake don't trust 'this company must sell all fake products do not recommend Australia customer.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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House Of Beauty World - Prompt delivery, Great price!

House Of Beauty World
#1073255
4.9
Details
I purchased an order online, accidentally put through the order without a discount code. I emailed to ask could they refund the amount of the discount, which they did very promptly. I received my order much quicker than expected for shipping to Ireland and I am very satisfied with my experience as a customer. Thanks HOB
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
I ordered on April 28, 2017 have yet to see my order yet, it should only took 2 to 4 business days according to them. It is now May 12, still have not received my order. Wheres my order?
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Anonymous
Asia

Will not order again from them, you get to speak to a live person, just voice mail all day.they suck they customer service sucks. The company as a whole sucks. They suck they ...

3.0
#1046425
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I had made an order about 2 weeks now and still no tracking number when i finally spoke to a costumer service her name was dian she was very rude and no apology this is the worst online store ever
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Anonymous
Anonymous

Very rude customer care. I agree with you. The same thing happened when I ordered natures secret, I cancelled the order but they went ahead to process the order and *** the mo...

1.0
#1023725
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I placed an order with them on February 22, 2017. Five days later I get an email stating that it will take two to four days to process my order but, it's already been five days so now it's seven to nine days. After that, I checked the order status and it said it was...
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1.0
I didn't like
  • No customer service
#1020366
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I would not risk ordering from this place. 1- They sell items that they do not have in stock or just sell it never intending to send it to you. 2-The website is a complete lie and fraud when it comes to shipping. 3- Good luck getting someone to actually pick up the...
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Anonymous
Anonymous

Did any of you prior customers pay through PayPal? If so, did you make a complaint? Did PayPal refund your money ? TY

Anonymous
Anonymous

I totally agree.They sold me the wrong product, did no quote in $$ as to which country, and wanted to start a "process" with photos to argue their case.Thet are tough, greedy ...

1.0
#1016318
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I wish that I had been more attentive to the reviews about House of Beauty! The customer service representative, Victoria ( if that's even her real name) assured me that the Vivica Fox Fresno wigs that I purchased from them would look just like they appeared on their...
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Anonymous
Rose J

I agree , was of poor quality and not looking good. Have never worn.

1.9
#1007767
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I dealt with these guys for years. They do not value clients. I do not reside in America so if someone sends me expired stuff? It is the most disappointing thing. I was because I paid shipping and international tax for expired products. They sent me expired products...
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#1001958
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Trying to find out when order number 533200 will be shipped.
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tonkel
tonkel

I just want the item. Want them to ship it. Will not order from them again. Order number 533200. It's too hard to get to talk to a person and then no satisfaction just want pr...

1.0
I didn't like
  • I just want them to tell me when order 533220 will arrive
#995997
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