House Of Beauty World - Horrible
The wig i ordered for $29.99 was about 20 strands of plaits.
I purchased some items from this company. First time my shipment was delayed but after several calls I finally got my product. Second purchase was a regret. I got my body cream with the seal already broken and I tried to reach them to let them know I cannot use a...Read more
I placed my order on May 18th. I received an email thanking me for my order and informing me of tracking details to be forwarded in 2-4 business days. Never received tracking information. A week goes by during which time i placed and received orders from 2 different...Read more
I placed an order previously and my order was delayed because they were waiting for 2 items that they didn't have in the warehouse. I spoke to someone on the phone, a really rude individual, and was told that they need to have all the items before sending my order. Her...Read more
House Of Beauty World - Very poor service
Ordered some stuff online from UK, received item at local post office but needed to pay custom charge of £30.16. Rang customer service who were no help what so ever and said its my problem. AVOID SHOPPING THERE, PLEASE.
I ordered 16 bottles of hair dye. I received the correct amount, but the wrong colors. When I called and explained the mistake they had me email my invoice to them. And then I received this.. Dear Customer, We have reviewed the order with the shipping department and...Read more
NO STARS!! They have the worst customer service I've ever encountered! They sent me the wrong item & refused to send the right one. I called them 5 times, emailed the pictures of the item I received as they had requested & still they fought me about what I ordered &...Read more
I didn't like
- Awful customer service
I ordered a wig that said it was in stock on line. waited the longest amount of days listed for shipping. After never receiving my product, I called and they told me it was out of stock. If it was out of stock, why did it say "in stock" and why wouldn't they inform...Read more
- Prices and variety
I didn't like
- No product
- No communication
- No refund to date
My daughter and I ordered 20 items from them. One item was a 4lb tub of Motions Hair Relaxer. The order finally came in the very small box. All of the various shampoos, hair colors, conditioners, etc fit into the box perfectly. The box was packed tight to the brim. But...Read more
Ordered from them and they left out an item and filled remaining of the box with pink shipping pieces so that when shipped it weighed as if all that was ordered was in the box. They are liars and when emailed customer service all they could say the weight of the box...Read more
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