House Of Beauty World - Do not do business with this company!

Update added by user Sep 27

After filing a complaint with the BBB the company responded and has sent me a replacement product.

Original review posted by user Sep 26

I received a defective product that was opened due to poor packaging.The packaging and shipping box was completely saturated with my opened product.

They will not return my phone messages or reply back to any of the several emails I have sent them. It has now been 14 days since I initiated the claim with no response. I did receive a poorly written email with misspelled words and bad grammar stating they needed additional pictures of the defective product. I provided the information and pictures just to be ignored once more.

Buyer beware.

Spend the extra dollar and buy your product at a reputable known retailer who cares about their clientele.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Price Affordability
Product or Service Quality
Turnaround Time
Discounts and Special Offers
Value for money
Diversity of Products or Services
Advertised vs Delivered
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • No customer service

Reason of review:
Damaged or defective
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Yves Saint Laurent Shower Gel
Review category
Cosmetics and Toiletries
review #926120 by

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