Not resolved
2.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Turnaround Time
Value for money
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Twice I ordered two wigs and twice they charged me for two.Each time they sent me one that I did not order and no refund. I don't like the wigs they sent with a note on the invoice stating discontinued.

That should be an automatic refund. They NEVER ANSWER THEIR PHONE!!! Also their advertised human hair wigs are actually poor quality synthetics. I wish they would refund my loss $$$$ and go out of business.

I may have to get an attorney involved as this is the second incident.

I do have legal services but am trying not to go that route. I just want my money returned.

Product or Service Mentioned: Human Hair Wig.

Reason of review: Discontinued/ sent one after I paid for 2( not what I ordered twice).

Monetary Loss: $116.

Preferred solution: Let the company propose a solution.

I liked: Variety of products.

I didn't like: Wrong products delivered, Poor human hair products, Refund not given for items not sent.

Company wrote 0 public responses to the review from Sep 14, 2017.
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