Product: House Of Beauty World Shipping Service Clear all filters (23 of 23 reviews match)
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I never received my order, called weekly spoke with a Morgan and Monica.Both said I would receive an email notification with date of expected delivery. I placed an order on November 1 and today is November 30 and I still have not received the purchased Item. I spoke...
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House Of Beauty World Shipping Service
#1139626
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I had a great customer service experience with one of the call center reps.My order was supposed to be free shipping for >$50 and under 10lbs. MY order was 8.5lbs. They charged me shipping for an erroneous order. I paid $27 to return ship AND a restocking fee. When...
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House Of Beauty World Shipping Service
#1135820
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I ordered 2 wigs online.Only one was received in the package. I thought maybe they were sent separately. After a while of not receiving the second one, I called. Experienced the worst customer service of my life! They were rude. The rep said that the weight of the...
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1.0
Product
House Of Beauty World Shipping Service
I didn't like
  • I want my products or a full refund
  • Theft of my money
#1134322
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House Of Beauty World - Have not received my products

#1115320
2.5
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I ordered on their website two 3N Kenra color and one 10 Kenra Developer. It has been more than 3 months since then and I have not heard any responses.
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Customer service
Price Affordability

House Of Beauty World - Prompt delivery, Great price!

#1073255
4.9
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I purchased an order online, accidentally put through the order without a discount code. I emailed to ask could they refund the amount of the discount, which they did very promptly. I received my order much quicker than expected for shipping to Ireland and I am very satisfied with my experience as a customer. Thanks HOB
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House Of Beauty World - Terrible company, takes your money fast and never delivers

#1044462
1.8
Details
Ordered $50+ in items after a week still no order SHIPPED, not received Shipped. Contacted many times. Website says 1-2 days to ship. Hate this company
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Diversity of Products or Services
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Value for money
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House Of Beauty World Shipping Service Review

#1035008
1.8
Details
I paid a whole 8.95 for 1-2 day priority shipping and it still came a few days too late. Had to take it back and haven't been able to hear from them about refund and there's no contact phone. Not happy
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Based on other reviews, I see I am not alone.I was sent the wrong item. I was told to take a picture of the item and the invoice and send it to HOBW. The proof was in front of their eyes and they told me the item sent was the same one I had ordered. It was totally...
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1.0
Product
House Of Beauty World Shipping Service
I didn't like
  • Dishonesty
#1130734
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I love that they have the broad selection of Adore colors.In my first order two items were missing. I sent an email a couple days later and was requested that I send them a picture of the invoice and the box. I threw them away already. Then I received an email from...
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2.6
Product
House Of Beauty World Shipping Service
I liked
  • Variety of products
I didn't like
  • I want my products or a full refund
#1105725
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I purchased hair from house of beauty world since July and I still haven't received my order . I ignored the bad reviews I saw and went ahead and purchased from the website since it was on sale and I applied the promo code for discount . I called the customer service a...
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House Of Beauty World Shipping Service
#1088531
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I placed an order with this company for an item which was listed in stock only to find out after several phone calls with the company that it didn't have it in stock and that it was waiting for shipment from the manufacture.I never received a call asking if I wanted to...
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1.8
Product
House Of Beauty World Shipping Service
#1085829
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I placed an order last year in November.Almost 2 months later I emailed asking where is was and after several emails later they then informed me it was still on its way. To this day i still have not received anything, several emails later after not hearing from them...
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Anonymous
Disappointed Shopper

I agree 100%.My package arrived quickly BUT 3 of 6 items were broken and another item was missing. That was in April and I have had to dispute it with my CC since HOB is no he...

1.0
Product
House Of Beauty World Shipping Service
I didn't like
  • I want my products or a full refund
#1081498
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I place and order with this so call business " House of rip you off" on 5/18/2017.I paid for 3-5 day shipping. I have not even received it in 3-5 weeks. I try to call to get a refund and they are to busy screwing everyone out of their money that they cant seem to...
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1.0
Product
House Of Beauty World Shipping Service
I didn't like
  • I want my order hob-601360 refunded
#1066713
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I purchased Motions Nourish and Care which was the picture and item advertised.I got Motions Oil sheen and conditioning spray. They told me its the item I ordered and its the same thing. I told them both have different ingredients and work different. Then they said its...
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1.4
Product
House Of Beauty World Shipping Service
#1049401
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