0 symbols (min 100)
Submit answer
Question:
Top Question
#33864

Can i add details to my order?I forgot to add my apartment number when i made an order and now i don’t know how I’ll be notified that it came

0 symbols (min 100)
Answer:
by #1856197


Unfortunately, HouseOfBeautyWorld.com does not provide any information on how you can add information to your order. However, you may always contact House Of Beauty World Customer Service (800) 588-0266 or via the support form on Pissed Consumer and ask for assistance.

by #1948326

Please could you put correct apartment number on my order, its 220 not 20 as on order. Kind regards Sue Percy

View more answers (1) Hide answers Give your answer Answer
Question:
#62392

Where is my order??I never got my order and house of beauty is not replying any of my queries. I’m anxious and want the order or a refund immediately.

0 symbols (min 100)
Answer:
by #1981509

According to the House Of Beauty World faq section, all orders require 24-72 hours of processing time before shipping. Delivery may take 3-7 business days depending on the shipping method and location. You should be able to track the status of your order in your account at houseofbeautyworld.com.
To get more information about your order, please contact the House Of Beauty World customer care team:
  • by phone at (800) 588-0266 (toll-free number within the United States);
  • via the company's social networks.

Support is provided Monday - Friday: 9:00AM - 6:00PM (EST).

View
Give your answer Answer
Question:
#59632

Why I can’t track my order?I have been sending you emails concerning my order that I cannot track my order and you guyz are not replying back to me why? Pls I won’t to know the status of my order? Thanks

0 symbols (min 100)
Answer:
by #1966741

According to the House of Beauty World FAQ page, you may check the status of your order at tracking.houseofbeautyworld.com. You may also click the "Sign In" link at the top right-hand side of the site to track your order status.
Please check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

View
Give your answer Answer
Question:
#59444

My Order never came Why ?Here is my Order Date “December 5,2020 Here is my Order Number # 161**** Here is my Name Andrea Parker Here is my Address = 14554 State Rt 536 Mount Vernon,Wa 98273 Here is my Cell # 907-398-**** Thank you . Today is December 16,2020

0 symbols (min 100)
Answer:
by #1966739


According to the House of Beauty World FAQ page, If your package was shipped via usps and reads delivered however you have not received your package please contact your local post office and provide the tracking number for more information or call the usps toll free number which can be found on usps.com for further details.
If your package was shipped via ups please contact houseofbeautyworld.com' customer care so they can start a tracer investigation with ups. You may try to reach out to House Of Beauty World Customer Service:
  • via the company social media networks.

View
Give your answer Answer
Question:
#49521

How do i get my Refund?i returned Item #616128****45 and cancelled Item #660014****13. I paid the Total Amount of $148.53 for {4} Wigs.

I am keeping {2}. I Paid with my Debit Mastercard.

I would appreciate a refund of $104.90 that i am due. Thank You.

0 symbols (min 100)
Answer:
by #1918113


According to House Of Beauty World refund policy refund or credit will be issued within 21 days of your return being received. You may also contact House Of Beauty World customer service by phone at (267) 938-8135.

View
Give your answer Answer
Question:
#43651

How can get refund.

Yes i order some stuff couple of weeks ago never received i have left about 5 message to let them no havent received stuff no respond back to email i have called there number severe time no respond so i would just like a refund back to my card and i will never order from them again very un professional the order number is 136**** and my number is 704 201 **** thank u

0 symbols (min 100)
Answer:
by #1882638


According to House Of Beauty World shipping policy total delivery time may be up to 10 business days. There may be delays due to holidays, nature disasters etc. If you need additional information, please email House Of Beauty World at info@houseofbeautyworld.com.

View
Give your answer Answer
Question:
#43443

Where IS MY Order.

I ordered on 5/20 no response back from them phone line is always busy...if I don't hear back within this week I will reverse the charges from my CC

0 symbols (min 100)
Answer:
by #1882640


According to House Of Beauty World shipping policy total delivery time may be up to 10 business days. There may be delays due to holidays, nature disasters etc. If you need additional information, please email House Of Beauty World at info@houseofbeautyworld.com.

by #1902290

This is a lie I send my order about 2 months and no reply I am getting all the channels so I could my order I serous about this

View more answers (1) Hide answers Give your answer Answer
Question:

Where is my order.

I placed and order on 5/16 ,$23.06 was withdrawn from my account but still haven’t seen my order

0 symbols (min 100)
Answer:
by #1881681

According to the House Of Beauty World shipping policy, in-stock items are usually sent within 1-2 business days after placing the order. The shipping delivery time depends on the delivery method and destination:
  • Continental U.S.: 2 to 10 business days;
  • Canada, Australia, United Kingdom: 9 to 14 business days;
  • Other locations: up to 6 weeks.
  • International shipping: 6 to 8 business days.

To get more information about your order, please contact the House Of Beauty World customer care team by phone at (800) 588-0266 or via the support form on the Pissed Consumer website.
Support is provided Monday - Friday: 9:00AM - 6:00PM (EST)

View
Give your answer Answer
Question:
#38864

How can i get a refund?My package is taking way too long to come, i haven’t even received my order number yet.

0 symbols (min 100)
Answer:
by #1856196

According to the House of Beauty World faq page, once your order has shipped out, delivery time usually take 5 to 10 days to deliver to your apo address. However, there has been a rare instance that the delivery time may take up to 30 days.
All orders require 24-48 hours of processing time before shipping (excluding weekends and some holidays).
If you need additional information regarding your order, you should email House of Beauty World Customer Service at info@houseofbeautyworld.com and ask for assistance.

View
Give your answer Answer
Question:
#17941

return or exchange policy for wigs.

I want a different color.

0 symbols (min 100)
Answer:
by #1672579

According to the House of Beauty Exchange policy, if for any reason you are not happy with your purchase, you exchange it for free. Product must be eligible for exchange. There are no restocking fees. $8.95 UPS Shipping charge will apply. You should call House of Beauty customer service at 1-26*-938-8135 and pay for the shipment of the exchanged order. The reshipment can also be paid by sending a money order or check payable to House of Beauty, Inc in the amount of $8.95 for local United States orders. Any balance remaining after your exchange will be refunded to the credit card submitted with your original order. Please note that each return should be pre-authorized. You should email House of Beauty at returns@houseofbeautyworld.com for the Return Authorization Number (RAN). You will get a response within 24 - 48 hours. Any refused return is subject to a 50% Restocking Fee. Credit for returns or exchanges will be issued after your merchandise is received,and takes on the average 4-10 days depending on when we received the merchandise back.

View
Give your answer Answer
View more (14)
Ask a Question About House Of Beauty World
0 symbols (min 100)