House Of Beauty World
House Of Beauty World Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
House Of Beauty World has 1.5 star rating based on 571 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: There are no pros, Variety of products, Delivery problem.
Cons: Awful customer service, No response to emails no way to reach customer support, Do not answer calls or emails.Recent recommendations regarding this business are as follows: "Do not buy anything fro House of. Beauty, you might not get anything back", "SCAM SITE - DO NOT ORDER FROM THEIR WEBSITE.", "Stay away from this website. a scam!", "Do not buy from this site…scam", "Don’t order anything from these dishonest people".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
House Of Beauty World has 1.5 star rating based on 571 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: There are no pros, Variety of products, Delivery problem.
Cons: Awful customer service, No response to emails no way to reach customer support, Do not answer calls or emails.Recent recommendations regarding this business are as follows: "Do not buy anything fro House of. Beauty, you might not get anything back", "SCAM SITE - DO NOT ORDER FROM THEIR WEBSITE.", "Stay away from this website. a scam!", "Do not buy from this site…scam", "Don’t order anything from these dishonest people".
Most users ask House Of Beauty World for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top House Of Beauty World Reviews
"Order"
I have been trying to contact this company for over one year. The phone numbers listed are incorrect. A recorded message says 'that I don't have permission to...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Because they took money from me and never sent my product, I want my money refunded
I ordered some hair rinse, several bottles that came up to 40 dollars and I never received my product are my money back. I would like to get my money back. Please return my money
- Started out good
- You might get ripped off
Preferred solution: Full refund
User's recommendation: Do not buy anything fro House of. Beauty, you might not get anything back
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
SCAM website!
Stay away! I ordered items in July 2022 and have yet to receive it.
Both numbers are not in service.?Ive been scammed. Shame on them!!!
I can only hope that they are punished for their dishonesty & deceptive behaviour! Stay away from this site.
- Scam
Preferred solution: Full refund
User's recommendation: Stay away from this website.. a scam!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order
I have been trying to contact this company for over one year. The phone numbers listed are incorrect.
A recorded message says 'that I don't have permission to contact this phone number'. I ordered items in July 2021 and have not received these items. I have also emailed them without any luck.
SCAM SITE!!! DO NOT ORDER FROM THIS COMPANY
- Scam
Preferred solution: Full refund
User's recommendation: SCAM SITE - DO NOT ORDER FROM THEIR WEBSITE.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Have not received my items
I spoke to someone different and would told I would receive a refund yesterday. I never got a confirmation staying I was getting one.
Instead, I received an email to rate them and if I like my items that I never got today.
They lady apologized, and couldn’t track my package. It never actually shipped as they said July 21st.
Sarah will not respond to my emails
The lady, Sarah just tells me she will check the front desk and never get back to me. I personally know someone who hasnt received their items.
Some people get their box and all the items are not there but they dont refund you. Do not order from this site.
- Some great products are advertised
- False advertisement
- Do not order from them
- Didnt received the product
- No customer service to actually speak with
Preferred solution: Full refund
User's recommendation: Don’t buy here. They don’t have all the products they are marketing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I haven't received my product or a refund for the product or not even a response about it!
I ordered 2-8 oz bottles of DeMert Wig and Weave Lusterizer and Conditioner and 2-8oz bottles of DeMert Wig Shampoo and only got 1 bottle of the Wig and Weave Lusterizer and Conditioner. I got a letter with this bottle saying that the rest of my order was on backorder and that I should receive the remaining order in 7-10 business days.
I order this 09/07/2022 and never received a refund or the product yet! It is now 12/22/2022 and I'm still even waiting for a response. I've called all of the phone numbers display for customer service help, and the numbers are disconnected. I have written to the address shown and no response.
I sent emails to all of the email addresses and still now response. Is this a scam?
Preferred solution: Full refund
Scam site
I ordered items six months agostill waiting. The phone number is wrong..no answer.
I have tried contacting via phone & email. Scam!!
- Scam
Preferred solution: Full refund
User's recommendation: Do not buy from this site…scam
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Have not received order #214**** nor responses to emails
I have not received order #214**** placed on 08/18/2022, nor responses by email inquiring on order. If order cannot be filledI want a refund.
- Good price
- Did not receive products
- No response to emails
Preferred solution: Deliver product or service ordered
It’s been 8 months and I have not received a refund or missing items. The items that did come leaked out everywhere in the box. It was not sealed correctly or boxed correctly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never received product and no response to date.
I have called and emailed and no response. I never received my 4 tubes of 1BB.
I even received a note saying that they would be shipped out soon. However, it states they were shipped.
Please either send me a refund or ship me the product. I really need the product.
- Very bad business
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
- CANCEL my order 214**** and process to my REFUND ASAP - DO NOT BUY THERE
- CANCEL my order 214**** and process to my REFUND ASAP -
On August 15, 2022, I placed an order on the "House of Beauty.com" site for an item (order number W-214****) that cost me approximately $181.75 (183.80 euros).
After 3 weeks, the product had still not been sent (on the site in question, the order is still in "process"). I emailed your customer service, asking them about it, but none of them seemed to be able to tell me when my order was going to ship.
I ended up calling your America-based customer service and paying for the call (3-6 Euros for 3-4-5 minute call) to cancel my order and request a refund.
On September 2, 2022, House of beauty customer service assured me by phone that my refund would take place within 5 to 7 days, but having received no email attesting to the refund or any refund movement on my bank account, I decided to call them again on Friday September 9 (this call still cost me 5 euros): House of beauty customer service was unable to explain to me why I had still not been reimbursed and said they would check internally. Except that to date, Tuesday September 13, I still have not received an email attesting that my refund will be effective within 5 to 7 days and on the House of beauty site, my order of August 15, 2022 is still noted "in process" and not "cancelled and being refunded".
Not only after verification, the reviews of this site on Trustpilot report a lack of professionalism or even a fraudulent company, but also, I find it indecent to have to wait more than a month to find out what is going on. of an order of such amount.
Without forgetting all the steps on my side to get the information on my order, steps which have additionally generated additional costs. I ask that a refund be made in good and due form but also that the practices of this site be followed closely.
Preferred solution: Full refund
User's recommendation: DO NOT BUY THERE
I had to call my credit card company for them to go after them for refund. They will not refund you.
That's how I got my refund back. This company has so many complaints for fraud.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Zero communication
Order took a month to ship. Not all items in the package.
In the package a note said the item would be shipped in 7-10 business days. That was a lie. Still haven't received item. Emails are not returned.
Anyone know where to report fraud? This is ridiculous.
- Slow shipping
- Poor customer service
- Lose money
Preferred solution: Full refund
User's recommendation: DO NOT ORDER FROM HOUSE OF BEAUTY WORLD
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
This company is a fraudulent one please beware. I paid 105 dollars for 2 makari premium cream since July and they refused to send my order or issue a refund.
Customers beware!!! This company charged my card for 105 dollars for 2 makari since July 7th and never delivered or issue a refund. I have tried to contact the phone numbers but all is not functioning.
- Are fraudulent
Preferred solution: Full refund
User's recommendation: I do not recommend them at all, they will defraud you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Texas City, Texas
I purchased 4 cans of spray. I received 2. Now they won’t answer their phones. I’m really mad
My purchase of 4 cans of spray. Was told I would receive in a week.
It took over 2 weeks to receive 2 cans.
I have received the rest of order. They wont answer phone or return my calls.
User's recommendation: Don’t order anything from these dishonest people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Germantown, Maryland
MISSING ITEM
I ordered 4 items and only got 3. I have been trying to reach someone but no response. They are the worse when it comes to customer service and that is why I stopped ordering from them until two weeks ago.
Preferred solution: Deliver product or service ordered
User's recommendation: BEWARE WHEN BUYING
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wrong order and Ignored
I want my *** money back as soon as possibleThey will not answer my phone they will not contact me back they sent the wrong order and they also lied when I asked them if the item that I was ordering was what I want it they told me yes and it comes to find out it is not I want my money back now or I will report them to the BBB
- Wrong item
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
North Haven, Connecticut
Received the wrong item
I ordered Vitality 6/0 color and received a totally different brand, Alter ego 6/N. This brand color did not work for my hair. I am extremely disappointed as I had an important event to attend and could not have my hair done as I wished.
Preferred solution: Let the company propose a solution
User's recommendation: Make sure to return this if it is not what you ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order not received
Very upset, since 1 month and a half I have no return to my numerous emails, no follow-up of my order...
Preferred solution: Deliver product or service ordered
About
House of Beauty World is a large online store. Its headquarters is based Philadelphia, Pennsylvania, United States. House of Beauty World offers a broad range of products under the following categories: Hair Styling Tools, Hair Products, Skin Care, Makeup, and Nails. Available payment options are Visa, Mastercard, American Express, and Discover. Buyers can also use PayPal Service. The company delivers their merchandise using UPS and USPS shipping methods. House of Beauty accepts returns within 30 calendar days from the date of the invoice. Restocking fees are covered by consumers. The company operates several distribution warehouses in Los Angeles (CA), Kansas City (MO), Chicago (IL), Coppel (TX), and Philadelphia (PA).
House Of Beauty World is ranked 561 out of 2122 in Cosmetics and Personal Care category
USA, Canada, UK
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Never received my order or refund. Haven't heard anything from them
cannot reach them by phone. They only responded to one email, but did not get any results.
I am out more than $42, no product. True SCAMMERS!