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1.0

Ordered 6 hair colors that took an extremely long time to receive. I tried 2 of the 6 hair colors.

I immediately became allergic to the brand because although it was the brand I requested it was not the actual product # I ordered. A refund was requested. I was sent an authorization # with several instructions. One of them a 30% restocking fee that would be deducted from my refund.

You only have 10 days to return the items. Due to circumstances beyond my control, the deadline was missed. I requested a new authorization # and my request was denied.

This company definitely lacks compassion and customer service. I will never purchase anything else or recommend this company to anyone.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $40.

Preferred solution: Full refund.

House Of Beauty World Cons: Awful customer service.

Location: 2191 Hornig Rd, Philadelphia, PA 19116, USA

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